REFERENCES

Deciding whether your contractor is the right fit for you can be a stuggle. References are a good start but, what questions do you ask?

The National Association of the Remodeling Industry (NRAI) put together a pretty good list to start with (see below). Of course, don't hesitate to ask as many questions you want until you feel satisfied and comfortable hiring (or not hiring) your contractor.

1. How long have you been in business?

2. Who will be assigned as project supervisor for the job?

3. Who will be working on the project? Are they employees or subcontractors?

4. Does your company carry workers compensation and liability insurance?

5. What is your approach to a project such as this?

6. How many projects like mine have you completed in the past year?

7. May I have a list of references from those projects?

8. May I have a list of business referrals or suppliers?

9. What percentage of your business is repeat or referral business?

10. Are you a member of a national trade association?

11. Have you or your employees been certified in remodeling or had any special training or education?

Some of our testimonials...

"Owning a business in a historical building has some very complicated situations that can be stressful to resolve. Working with Aurora Concepts with their calm and timely approach, as well as their quality of work, allowed us to keep the focus on the business as a whole. We would recommend Aurora Concepts to any business owner working with buildouts, city codes, landlords and any other compliance issues."

- Gary Lent, Owner of Pedal Studios NE

"Tim Lovejoy was hired to build a play set for us and I would, with out doubt, recommend him for any project. We will be using him again in the future as he is not only professional and hardworking, he'll go out of his way to do with the extras on a job even when not requested. Tim has a very affable manner and was a pleasure to do business with. We're very happy and impressed with the work he did for us."
- Matthew Park, homeowner

"Tim Lovejoy did such a great job on our kitchen remodel and handled a water damage problem with little disruption to our unit. He knows the Towers, so I can count him to help me timely without a learning curve of the building."

- Maryjo Hackett, Towers Condo owner